Open Technology :: Frequently Asked Questions

Frequently Asked Questions

If you can't find the information you need, feel free to contact OpenTech's Customer Service.


My Account

  • 1. How do I view the status of my order?
  • 2. How do I update my account information or shipping details?



  • 1. What is your Privacy Policy


  • 1. What is OpenTech's returns policy?
  • 2. How do I return a product
  • 3. How long does it take for returns to be processed
  • 4. How will I be refunded
  • 5. What are “No Return” products
  • 6. Dead On Arrival Products (DOA)
  • 7. What are OpenTech’s return policy for products under warranty?